Visitor Services Assistants

Salary: £15,814-£18,185 pa
Friday to Monday inclusive (32 hours per week averaged)

We are looking to recruit two part-time posts, both working 32 hours per week within the Visitor Services and Administration Division of the Botanic Garden, Friday to Monday including all Bank Holidays that fall on those days and weekends.
Responsible to the Visitor Services Team Leader, the Visitor Services Assistant team provide excellent front of house service. They welcome visitors, staff the reception area/enquiry point and ticket offices, sell publications and membership, patrol the Garden to ensure the safety and security of its collections, buildings and visitors, ensure public areas are clean and fully stocked, and assist in setting up rooms for events and activities. Includes working outside and undertaking practical tasks in a wide variety of weather conditions.

The candidate should be educated to at least GCSE level standard or equivalent (including English and Mathematics) and be committed to providing first-class visitor service. Previous experience of cash-handling, cash tills and computers, including e-mail correspondence is essential. Good telephone manner and the ability to deal with people at all levels required.

Further Particulars and on-line application are available via the link (left)

Closing Date: Sunday 18 May 2014
Interviews: week commencing 9 June 2014