We want everyone to feel welcome and comfortable in the Garden. Please find some information below which we hope will be useful, if you have any further questions, please do get in touch with us at enquiries@botanic.cam.ac.uk.
Please note that we are a working garden with occasional noisy machinery in use and we are surrounded by a busy city, with building projects taking place on our border. If you would like to avoid the noise created by the current neighbouring building work, we recommend that you stay in the western side of the Garden and enter through the Brookside Ticket Office.
Parking and access by vehicle
There is no public car park at the Garden. There is limited pay and display parking on nearby Trumpington Road and Bateman Street. See Cambridge City Council’s parking map for car park information.
Taxi, car or minibus drop off can take place at Brookside Gate. Please note there is no easy place to park or drop off at the Station Road Gate.
Mobility Scooters and manual wheelchairs
These are available to borrow free of charge at both the Brookside Gate and Station Road Gate. Pre-booking is recommended. Please telephone 01223 336265 during our Monday-Friday office hours (9am-1pm / 2-4pm) or by email specifying which gate you would like to collect from and how long you anticipate needing the mobility scooter or manual wheelchair.
Our site
Both Ticket Offices are fitted with low-level counters.
Path surfaces are mostly gravel and there are large stretches of lawn with sloped paving ramps to allow access.
There are benches at regular intervals around the Garden and wheelchair accessible picnic tables in most of the picnic areas.
Our buildings
The Café and Glasshouse Range are fitted with automatic doors. Please note the Glasshouse Range is a heritage feature with narrow paths and corridors. The Tropics House has some bark paths that are not suitable for wheelchairs and mobility scooters.
Accessible and gender neutral toilets
There are accessible toilets behind the Glasshouses, in the Café and at both the Brookside and Station Road Gates.
There are toilets and facilities at the Station Road Gate, which include a height adjustable adult-sized changing bench, hoist and plenty of space.
The Café, Brookside Gate and Station Road toilets are gender neutral.
Assistance dogs
Trained assistance dogs are welcome in the Botanic Garden, when supporting a disabled handler.
Booking tickets
You do not need to book tickets in advance and we welcome cash or card upon arrival. If you would prefer to pre-book, you can do so online.
Carer admission
There is no admission charge for companions of disabled visitors without whose assistance the disabled visitor would be unable to gain access to the Garden.
Please email us at enquiries@botanic.cam.ac.uk or call +44 (0) 1223 336265 if you have any questions, we will be delighted to help plan your visit.
