Cancelling a Direct Debit
For Friends wishing to notify us of a Direct Debit cancellation, please email both the Friends Office and the Finance Office including the first line of your address or your Direct Debit reference. It is best practice to also cancel this directly with your bank at least a week before payment is due.
Replace your membership card for £10
The cost of replacing a lost Friends membership card is £10. Payment can be made at the ticket office on your next visit.
If your card is stolen please report the loss to the Friends Office immediately by phone/email or in writing, including the police crime report number.
Change of address
Please send your details by email or in writing to the Friends Office including your old and new addresses, a contact telephone number and an email address, if available.
Friends Office, Cambridge University Botanic Garden, 1 Brookside, Cambridge CB2 1JE
01223 336271
friends@botanic.cam.ac.uk
The Winter Garden
Click for information